Policies

Policy on Privacy

We offer our clients anonymity by dealing only on a first names basis (and occasionally the first initial of your last name) at any event. You will either have specified how you would like your matches to contact you during the registration process or on the dating card you're given at the event. That is the only information given out the next day.

Upon arrival at an event, you will be asked to provide your driver's licence to confirm birth dates. We will record your birth date only for the purpose of confirming ages to keep the integrity of the events. All information is kept strictly for our records and will NOT be shared with any other individual or company.

We don't keep any credit card information you provide for payment.

Pre-payment is the only way to secure a seat at any event. If you have paid for an event and are unable to attend, notify us ASAP.

The only circumstance under which a refund will be issued, is if we cancel an event. We don't cancel events on a whim. We cancel events because we don't want you to have a mediocre time. If we can't fill an event, we cancel it. At that point, you're notified and a refund is issued.

Please understand that we have been driven to this by groups of people who register for an event together as friends and then cancel as a group leaving us scrambling to fill their seats or cancel the entire event. There will be no refunds from this point on.

If you cancel 48 hours or more from the event date, you will be issued a credit for a future event. Less than 48 hours notice from the event date, you forfeit your payment.

If you have any questions about this, please don't hesitate to give us a call at 403-219-3283. We will be happy to discuss this with you.